Enterprise Event Management Solutions Enhance Service Delivery
What is a business event? While many organizations deal with the provision of services and products to their customers, it is quite a long process from when the leads are generated to when the customer makes the order and pays for it. There will be manual and automatic processes leading to the sale. These processes can be collectively referred to as business events. For the business process to be completed, a certain set of conditions will require to be fulfilled. This therefore calls for an integrated system that can manage enterprise event and lead to gradual increment of the return on investment of a company.